Automatic Duplex Printing Problems

1. Check1 Is automatic duplex printing selected?

   • For Windows:

     Make sure Duplex Printing and Automatic check boxes are selected on Page Setup sheet in the printer driver setup window.

     • Duplex Printing

   • For macOS:

     Make sure Two-Sided check box is selected on the Print dialog.

2. Check2 Make sure loaded paper size is suitable for automatic duplex printing.

   The paper sizes suitable for automatic two-sided printing are Letter/A5/A4/B5.

   Load paper of suitable size and select OK on the touch screen.

3. Check3 Make sure paper size setting is correct.

   Make sure the paper size setting is appropriate for automatic duplex printing.

   Check the paper size setting in the application software.

   Then, check the paper size setting in the printer driver.

   • For Windows:

     Check Page Size setting in Page Setup sheet in the printer driver setup window.

   • For macOS:

     Check Paper Size in the Print dialog of the application software.

   Note

   • Duplex printing may not be available depending on the version of the application software.

4. Check4 Make sure media type setting is correct.

   Make sure the media type setting is appropriate for automatic duplex printing.

   • For Windows:

     Make sure the loaded paper is suited to automatic duplex printing in Main sheet in the printer driver setup window.

   • For macOS:

     Make sure the loaded paper is suited to automatic duplex printing in Media & Quality > Media Type in the Print dialog of the application software.

Note

• For Windows:

  To switch to manual duplex printing, follow the procedure below.

  Open the printer driver setup window, clear Automatic check box on Page Setup sheet, and reprint.

  When performing manual duplex printing, note the following.

  • If you are printing three or more pages of a document with manual duplex printing, one side of each sheet is printed first. Turn over and reload the paper to print the reverse sides. Do not change the order of the sheets.
  • The procedure for turning the paper over varies depending on the staple side and printing orientation. Follow the on-screen instructions.

• For macOS:

  Manual duplex printing is not available.